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Seminars for Managers and Professionals

Category: Marketing / Sale / Customer Service

All seminars are given in French, unless indicated otherwise.

Programme SAQ-HEC Montréal en commerce de détail
(SAQ-HEC Montréal Program in Retail Management)
January 23, 24, February 13, 14, March 5, 6, 26, 27, April 16 and 17, 2012

Programme intensif de marketing
(Intensive Marketing Program)
March 16 through April 27, 2012 (6 Fridays - class break on April 6)

Marketing électronique : développer une stratégie Web intégrée qui va du mobile aux médias sociauxnew
(Integrating Your E-Marketing Strategy)
March 27, April 10, 24, May 8, 22 and June 5, 2012

Négociation en contexte de vente (La)
(Negotiations Within a Sales Context)
April 23, 24 and 25, 2012

Pratiques de vente avancées pour développeurs d'affaires expérimentés : pratiquez, analysez et améliorez vos habiletés de persuasionnew
(Advanced Sales Practices for Expert Business Developers)
May 3, 10 and 24, 2012 (3 Thursdays)

CRM (Customer Relationship Management) : une source indéniable d'avantages stratégiques (Le)
(Customer Relationship Management (CRM): An Undeniable Strategic Advantage)
May 14 and 15, 2012

Gestion de l'équipe de vente
(Managing the Sales Team)
May 16, 17 and 18, 2012

Connaître et mieux exploiter les tendances du commerce de détail
(Making Retail Trends Work for You)
Dates to be announced

Gestion de l'innovation et mise en marché des produits nouveaux
(Managing Innovation and Marketing New Products)
Dates to be announced

Marketing interentreprises (B2B)
(B2B Marketing)
Dates to be announced

Prendre le virage de la marque
(Shifting to a Branding Mindset)
Dates to be announced

Réunions de vente mobilisatrices! (Des)new
(Motivating Sales Meetings)
Dates to be announced

Service à la clientèle : satisfaire et fidéliser par l'expérience-client (Le)
(Customer Service: Enhancing the Customer Experience to Boost Satisfaction and Loyalty)
Dates to be announced

Tableau de bord en commandite : planifier, organiser et optimiser ses stratégiesnew
(Sponsorship Dashboard: Planning, Organizing and Optimizing Your Strategies)
Dates to be announced

Vente aux clients d'affaires (La)
(Selling to Corporate Clients)
Dates to be announced

Seminars for Leaders

© HEC Montréal, 2012   All rights reserved.